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Our Products & Quality

Where do your ingredients come from?

All our signature ingredientssuch as Argan oil, Prickly Pear seed oil, and Ghassoul clay are ethically and sustainably sourced directly from Morocco, working with local cooperatives that respect both nature and heritage.

Are Velvatii products suitable for sensitive skin?

Yes, our formulations are designed to be gentle and natural. However, we always recommend performing a patch test on a small area of skin before your first full application.

Are your products certified for professional use?

Yes, our precious oils are 100% natural and organic. We provide Certificates of Analysis (COA) and technical data sheets upon request for our professional partners to ensure they meet the highest global quality standards.

How do I incorporate your oils into my daily skincare routine?

Our oils are highly versatile. You can apply a few drops of Argan oil to your face, body, or hair for deep hydration. For targeted anti-aging, we recommend using the Prickly Pear seed oil in the evening as a serum for the eye contour and fine lines.

Are Velvatii products suitable for Spa treatments?

Absolutely. Our formulations are specifically crafted for luxury beauty rituals and are ideal for professional protocols, including massages, body wraps, and high-end facial treatments.

Partnerships & B2B Orders

How do I place a professional order?

The Velvatii website now serves as a professional digital catalog. To place an order or request a quote, please click on the "Professional" or "Contact Us" buttons. Our sales team will reach out to you with our wholesale price list and a customized order form.

Do you offer wholesale pricing?

Yes, we offer tiered pricing structures tailored to the order volumes of retailers, luxury hotels, and wellness centers.

What is the Minimum Order Quantity (MOQ)?

Our MOQs vary depending on whether you are ordering Velvatii finished products or raw materials in bulk. Please contact us to discuss a solution that fits your business scale

Shipping

Where do you ship?

We ship nationwide within Morocco and internationally (Europe, North America, and the Middle East). For large wholesale orders, we collaborate with specialized logistics partners to handle international freight and customs efficiently.

What are the lead times for professional deliveries?

For orders within Morocco, delivery takes 2 to 5 business days. International shipping typically ranges from 7 to 15 business days, depending on the shipping method (air or road) and destination.

Returns & Exchanges

What is your return policy for business partners?

In B2B transactions, returns are accepted only in cases of manufacturing defects or shipping damage. All claims must be submitted with documentation within 48 hours of delivery.

Do you provide training or marketing support?

For our spa and hotel partners, we offer detailed technical sheets regarding product usage and the history of Moroccan rituals to help your staff provide an authentic and premium experience to your guests.

paraben free * not testesd on animals * cruelty free* sulfat free * organic product * toxin free *